Refund Policy
In this Refund Policy, “us,”, “our”, and “we” shall mean MyFlashFunding LLC.
Try Before You Buy
MyFlashFunding Evaluations are available for purchase on our website. Our MyFlashFunding Evaluations are on Metatrader 4 and Metatrader 5 with ThinkMarkets demo accounts. ThinkMarkets allows you to create a demo account to let customers evaluate and familiarize themselves with the trading platform prior to making a purchase decision. We strongly recommend that all customers download, install, and test the demo account before making a purchase and taking our evaluation. Whilst such demo account will give you an indication of what the trading platform will look like for the MyFlashFunding Evaluation, the conditions and trading rules for such demo accounts will not be the same as the conditions and trading rules that apply to the account you will be granted access to during the MyFlashFunding Evaluation.
Refunds Post-Purchase
Once a purchase has been made and the evaluation credentials have been emailed to the customer, no refunds under any circumstances will be accepted. Customers have the ability to "try before you buy" as noted above and can clearly have a full experience and know what to expect. All sales are final.
Refunds Upon Completion of the Evaluation Program
After you have successfully completed the MyFlashFunding Evaluation and have entered into a written agreement with us in relation to the proprietary trading phase, you will receive a refund of the initial evaluation fee you paid when you purchased a MyFlashFunding Evaluation via our website with your first successful profit split payment. Your evaluation fee will not be refunded until you have reached your first profit split.
Acceptance of this Policy
It is your responsibility to familiarize yourself with this Refund Policy. The terms of this Refund Policy, together with our Evaluation Terms and Conditions, are incorporated into your contract with us for the purchase of MyFlashFunding Evaluations. By placing an order for the purchase of any MyFlashFunding Evaluation, you indicate that you have read this Refund Policy and that you agree with and fully accept the terms of this Refund Policy. If you do not agree with or fully accept the terms of this Refund Policy, you must not place an order with us. Please contact us at help@myflashfunding.com should you have any questions regarding our refund policy.
Chargebacks
You expressly agree not to make any chargeback claims on any payments made to MyFlashFunding LLC whether by way of credit card or any other payment channel without first contacting My Flash Funding. In any such situation, you expressly agree to provide MyFlashFunding LLC with full details relating to the intended chargeback claim.
If you make any chargeback claim, MyFlashFunding LLC shall at all times be entitled to suspend any Membership Accounts or Evaluation Accounts that you may hold and suspend the payments of any profit split payments from such accounts to you.
If you make any chargeback claim, MyFlashFunding LLC shall be entitled to recover from you any amounts paid by MyFlashFunding LLC to you in respect of any Membership Accounts or Evaluation Accounts you may hold, including but not limited to any and all profit split payments.
If you make any chargeback claim whether successful or not, you expressly agree to pay for all costs incurred by MyFlashFunding LLC in respect of defending such chargeback claims, including but not limited to all legal fees.
