Using a VPS or VPN
Our Terms and Conditions require that all traders associated with our challenge and simulated funded programs must be the sole traders of their accounts.
To track data through our internal systems properly, we discourage accessing any trading account via VPN or VPS. This is a common practice for any service that does not allow multiple users on a single account.
To be clear, you are not prohibited from using a VPN or VPS. However, if you do use one and any potentially malicious activity is found on your account, the use of a VPN or VPS will be a major factor in determining whether you have violated our Terms and Conditions.
If you are using a VPN or VPS, please make sure that you are not violating anything in our Terms and Conditions, such as having multiple users trading on your account or using any prohibited strategy.
Using a VPS or VPN when Completing the KYC/AML Verification Process
In order to keep our site secure and protect customers’ data, we must ensure that we collect the appropriate verification information in an accurate and secure fashion. As such, when completing the Know Your Customer (KYC) and Anti-Money Laundering (AML) verification process, we request that customers not use a Virtual Private Network (VPN) or Virtual Private Server (VPS).
Using a VPS or VPN when completing the KYC/AML verification process may result in your account not becoming funded, and/or any funded account being disabled or breached. We apologize for any inconvenience this may cause and ask that customers take care to follow these guidelines when completing the KYC/AML process with us.
Please also note that connecting to Virtual Private Networks ("VPN") and Virtual Private Servers ("VPS") when completing the KYC/AML verification process is prohibited. If you are connected to a VPS or VPN when completing the KYC process, your account may not become funded, and/or your funded account may be disabled and/or breached if you are discovered to have completed the KYC/AML process using a VPS or VPN.