Trading Platform & Dashboard Credentials
Upon receiving your confirmation of successful payment, you will receive your Simulated Trading Platform and Dashboard credentials within 5 minutes, however, for crypto payments the time taken to confirm your order depends on the network congestion and blockchain verification and can take some time.
Expiry of Our Payment Wallet Addresses
Please note that our payment wallet addresses expire after 1 hour. If you send a payment after the expiry window, our system will stop searching for the payment, and the payment may be lost. In this case, you will not receive your login credentials.
What to do if you have not received your account credentials
If you have not received your account credentials for more than 6 hours after your payment, please check your spam, junk, promotion, and other inbox folders. If you still cannot find your welcome email, please reach out to our live support chat and provide them with your registered email address and order number. A member of our Flash Support Team will help you get your credentials and get back on track.
Crypto Payment Gateway
We accept payments via the Ethereum network (ERC-20) for the cryptocurrencies (USDT, USDC, & ETH), via the BTC network for BTC payments, and via the LTC network for LTC payments. If you send a payment via the wrong network (for example, BSC), all funds will be lost and MyFlashFunding cannot recover them. Please also make sure you are using the Ethereum Main Network and not the Ethereum Layer 2 network.